Year End Reflections

December 27, 2018 The last week of December is a great time to focus on year end reflections. It’s a time to contemplate the past twelve months and consider where you desire to be during the coming new year. The week between Christmas and New Year’s Eve is always the time I put aside to catch up on a few …

Holiday Greetings to You!

May your Christmas holidays be all you hope for, and may you enjoy safe travels and wonderful times with family and friends.

STOP Stigma – Mental & Physical Health Linked

October 4, 2018 There is a definite link between your mental and your physical health. So let’s stop stigmatizing each other. Here’s a question for you: when you go to a medical doctor with a complaint about your physical health, where do you leave your brain? What? What kind of question in that? It’s the sort of question that asks …

Always Thinking about Business

August 9, 2018 CEOs, VPs, Managers, and especially Entrepreneurs are always thinking about business – what’s happening right now, and what they want to happen in the days, weeks, months, and years to come. Yesterday is off the table. A part of history now! Ah, but the lessons can be fruitful for tomorrow.  If you pay attention – and even …

WHO AM I? Discover Authentic Living

A weekend (Saturday a.m. to Sunday noon) workshop for women at the beautiful Windermere Manor in London, Ontario. Great location, scrumptious food, all non-alcoholic beverages (CASH ONLY bar during dinner Saturday), and your hotel room (feel free to share with a friend who is also attending this workshop), and all taxes and gratuities are  included in the price. Go home …

Effective Training Really Does Pay

June 7, 2018 Is your training budget non-existent? Do you know that effective training really does pay? More times than I can count, when I’ve spoken to a company representative about Customer Care training I heard this phrase: “Oh, we do our own in-house training on customer service.” Always found that interesting. When a lawyer gets into trouble they hire …

Who Is Your Best Client

May 24, 2018 Do you know who your best client is? Are you doing a brain search right now to figure out which of your clients is the ‘best’ one? If so, relax and continue reading. As an employer, it would serve you well to recognize that the best client, or customers, you have are the people in your employ. …